Privacy Policy

How We Protect Your Information in Residential Lettings & Property Management

At Millimartins Private Ltd, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services—whether you're a tenant, landlord, property owner, or simply browsing our website.

We are committed to handling your data responsibly and in accordance with data protection laws in both the United Kingdom (UK GDPR) and Ghana (Data Protection Act, 2012).

Who We Are

Millimartins Private Ltd is a residential lettings and property management company operating in the UK and Ghana. We offer professional services to individuals and companies involved in renting, letting, or managing residential properties.

What Information We Collect

We collect personal information when you:

Enquire about a property or our services
Apply to rent a property
Register as a landlord or tenant
Partner with us for property management
Visit or interact with our website

Information we may collect includes:

Name, email address, and phone number
Address and identification details
Employment and financial information (for tenant referencing)
Property ownership details (for landlords)
Tenancy history or preferences
IP address and website usage data

How We Use Your Information

We use your personal information to:

Facilitate property rentals and tenancy agreements
Manage landlord and tenant relationships
Respond to enquiries and provide customer support
Conduct background checks and referencing (with your consent)
Fulfill legal and regulatory obligations
Improve our website and services

We only collect the information we need and use it strictly for purposes related to our residential lettings and management services.

Sharing Your Information

We may share your data with trusted third parties where necessary, including:

Referencing agencies (for tenants)
Maintenance contractors (for managed properties)
Legal advisors or regulatory bodies
Our banking or financial partners (e.g., Republic Bank Ghana Ltd)
IT and website service providers

We do not sell or rent your personal data to any third parties.

Data Security

We take appropriate security measures to protect your data from unauthorised access, loss, or misuse. All personal data is stored securely and only accessed by authorised personnel.

We also implement:

Encrypted data storage
Access control and authentication
Regular security audits and compliance checks

Your Rights

Depending on your location (UK or Ghana), you may have the right to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your data (subject to legal retention requirements)
Object to or restrict processing of your information
Withdraw consent where applicable

To make a request, please contact us using the details below.

Cookies and Website Tracking

Our website may use cookies and similar tools to:

Improve your browsing experience
Monitor site usage and performance
Remember your preferences

You can adjust your cookie settings through your browser at any time.

How Long We Keep Your Information

We retain your personal data only for as long as necessary to:

Provide our services
Meet legal or regulatory requirements
Resolve disputes or enforce agreements

Once your data is no longer needed, it will be securely deleted or anonymised.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies independently.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or the law. Please check this page regularly to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

Email: info@millimartins.com
Phone (UK): 020 3818 0057

Millimartins Private Ltd
Residential Lettings & Property Management – UK & Ghana